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An order is considered lost if tracking never confirms package status as "delivered". If tracking shows no movement or looks to be stuck after exceeding the appropriate amount of shipping days (2-3 weeks), then orders may be considered lost and a claim can be made by contacting customer service. Claims for orders lost in-transit must be filed no later than 30 days from the last available tracking update.
An order is considered stolen if tracking confirms package status as "delivered," but the package was not received. We ask that you wait 5 days from the day your package status was marked "delivered" before contacting customer service and filing your claim. This allows time for your package to arrive. Claims for stolen orders must be filed within 15 days from the date your package was marked "delivered".
If your item arrives damaged, unusable, or in an unacceptable condition, we encourage customers to file a claim immediately. Please contact customer service and include a photo reference of the damaged item and packaging received. Claims for damaged orders must be filed within 15 days from the date your package was marked "delivered".
We’re so confident that you’ll love Arctic Air® Breeze Jet , we offer a 60-DAY MONEY BACK GUARANTEE. If you don’t LOVE it, simply send it back for a full refund, less P&H. No questions asked!
OFFER DETAILS
For a limited time only, we'll send you 1 Arctic Air® Breeze Jet with lanyard upgrade for just $19.99 plus $7.99 shipping and handling! Purchase additional units for extra savings! Strict Limit of 3 Units per Order.
This offer is covered by our 60-Day Money Back Guarantee (less shipping, processing, handling, and fees). Sales tax will be added where applicable. Non-continental U.S. orders please add an additional $29.99 shipping surcharge.
For customer service, please call 1-844-662-7214 or email AABreezeJet@rephelpdesk.com. To check the status of your order, please click here.
*Run time may vary based on preferred setting.